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Building an AI-powered workplace ticketing system on MongoDB Atlas at Spoke

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At every company, workplace teams are flooded with hundreds of questions on a daily basis. Support ticket platform, Spoke, aims to drastically simplify managing and responding to these time consuming queries. But Spoke goes beyond traditional ticketing with their friendly, AI-powered chatbot that gives workplace teams hours of time back as it automatically responds to questions on Slack, email, SMS, and web. And the more employees ask, the more Spoke learns.

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